SHIPPING & DELIVERY
Shipping of your package will be 1 to 5 days after printing is done depending on your location. We shall also send you tracking details of your package so that from time to time you can be checking on the status. We ship with DHL, USPS, LS, UPS, EMS. Delivery takes 3 – 5 Business days. There is the availability of fast shipping and next day delivery for all orders within Denmark, Iceland, Finland, Norway and Sweden for an extra $50. For fast shipping and next day delivery please contact us as it will cost an extra $50 fee.
We sometimes have delay in shipping and problems with customs for international orders. If packages are lost, damage or intercepted by customs we will resend a new package. We try to satisfy all our clients to the best we can but we also require you to be patient with us in times of delay and problems.
We guarantee the safety passage of your package, all our packages are customized and diplomatic sealed packages this means that they are custom free.
We offer triple vacuum seal and stealth package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers, We do provide refunds or replace your order if there is a failure in delivering. We do offer camouflage for our packages, for example we use games, TV or any other legal goods cartons to deliver our packages so that buyer receive package as though receiving a newly ordered Electronic Item.
We want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
1- Package was intercepted by custom after being insured
2- Good/item don’t meet your requirement or satisfaction.
3- Package got damage during transportation after being insured.
4- Delay in shipment or not delivered after 10days of payment.
Although we’d love to know where things went wrong, or how we can improve, make sure your case falls within the refund Category listed above for a full, no-questions-asked, refund within 30 days of your date of purchase. Please include your proof of payment so we can issue a refund as quickly as possible. Also note that we make every attempt to process the refund as quickly as possible. But Stripe (our payment processor) or your financial institution can take up to 20 days for the refund. You shall be refunded same way you paid for your goods.